Shipping & Returns

Liability and Loss

 

• We cannot accept any liability or loss from any purchase of products.

Refund Policy

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• Any product purchased can be returned within 14 days as long as the item is in a re-sellable condition or has become faulty through no fault of your own.

• We cannot refund if number plates have been drilled from the front causing the reflective back to come away. Plates MUST be drilled from the back.

• We cannot refund once the plates have been made and later find out the incorrect information was given to us by yourself

• Returns postage is paid by you the customer. Once the product is received and checked, a refund will be issued to the same account as used to purchase the product.

• These Terms and Conditions do not affect your statutory rights. Should you have any queries please contact us on enquire@numberplatecompany.co.uk or call 01695 624688

Cancellation Policy

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• If you wish to cancel purchase of your product, you must do so immediately by contacting us enquire@numberplatecompany.co.uk or 01695 624688 otherwise your payment and delivery will be processed.

• Once we have made your number plates the order cannot be cancelled or if you have given the incorrect information.

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Delivery

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• Some products purchased come with free delivery which can take 3-5 working days. You may be asked if you would like to pay for faster delivery times, these will be made aware to you at checkout. All deliveries will be via DHL or other service. Purchases are processed on the same day as purchase but for next day delivery there may be a 4pm cut off. Our next day delivery is once we have received all correct documents needed to make the number plates